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First Stop Health Adds Virtual Primary Care as Whole-Person, Digital-First Service

What You Should Know:

– First Stop Health adds virtual primary care as a whole-person, digital-first service to address urgent, preventive and chronic care needs for members.


First Stop Health® (FSH), a Chicago, IL-based virtual care provider in the areas of telemedicine (virtual urgent care) and virtual mental health, announced a significant expansion of virtual care for its clients and members throughout the U.S.  Starting in 2022, FSH Virtual Primary Care will be available to help improve members’ health with integrated services for urgent, preventive and chronic care needs while working to help lower healthcare costs for employers.

Members currently use FSH Telemedicine and Virtual Mental Health as a first stop for health® with an average telemedicine utilization rate of 44% and average time to connect with telemedicine doctors of less than three minutes. FSH Virtual Primary Care will include telemedicine for urgent care issues, preventive care for routine wellness screenings, and chronic care for the management of ongoing health issues — delivering whole-person, digital-first care.

“The COVID-19 pandemic exposed the limitations of in-person preventive and chronic care visits,” said FSH Chief Medical Officer and Chief Growth Officer Dr. Eric Bricker. “Patients throughout the U.S. were left without care options for routine and long-term issues. In-person visits typically allow doctors to identify and begin to address downstream health complications, but these visits rarely occurred, and the long-term impact may be devastating for many patients.”

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